Your privacy is important to us. It is Thomas Perry’s policy to respect your privacy regarding any information we may collect from you across our website, http://thomasperry.com, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 12 February 2019.
If you’re a small business owner and you’re trying to sell by phone, the first thing you need to know is stop trying to be a salesman/saleswoman in the first 20 second of the call. The first moments of the call are just used to get the attention of the person you’re calling and make them “perk up” to what you’re about to tell them. If all you learn from this page is that, then you’re way ahead of the pack. You’ve got a 25% lead on anyone else in your business or organization who is you’re competition. Just make the person on the other end of the phone pay attention. There are several ways to do this which I’ll detail on another post and in depth. I may even write a book on this one thing, getting the initial attention and interest of the person you’re calling.
I can remember many years ago when I was fundraising for the Metropolitan Opera (yeah THAT one!) and I was a college drop out trying to make ends meet. I didn’t have a clue what telephone sales was. We just called it “telemarketing”. I thought reading the script and reading the rebuttals to objections was where it was at. After all, that’s what my boss was telling me to do, so I should just do it! The chances are good you’ve got a few people in your office who were just like I was…. had no clue and just following the directions of the “manager” so I wouldn’t get fired. You’ve probably got a few of those people in your office right NOW!
The simple truth is…these people can, and SHOULD BE, your Superstars. Why? Because they can easily learn what they need to know to help you sell more by phone and in person. Here’s an example.
Have you ever sold a widget using a script? The script sounds rehearsed to you, me and the prospect over the phone or in person. Why not free your employee to just TALK to the prospect and get the interest of the prospect using a few well placed statements to gain interest and let the question and answer session that’ll take place be the sales discussion. It actually works! I don’t want to make it sound like a magic wand or anything, but if you’re reading from a script to do all of your selling, it make pay you do switch for a day or two and see the results you get using natural discussion to sell the product of service you have.
More on all of this is a few days. It will be under the HOW TO SELL BY PHONE area on the site.